Renee did an excellent job servicing us. She listened to what was most important to us in a vehicle and assisted us in every way possible in our car buying decision. The car business is a people-s business and she definitely knows how to identify with people. There was no added pressure to buy and we specifically liked that. Overall, Hendrick Chevrolet gets the job done! - The Latimer Family
2011 Chevy HHR
- Norcross, Georgia
Just wanted to say thanks to your dealership. Trae Jones is a great person to have on your team he is knowledgeable and he take care of his customers. Everything at the dealership was great from the people to the atmosphere all around great place. Mr. Jones promise me he will take care of me and he did. Everything he said he will do it was done. My family and friends will buy there cars from Mr. Jones and anything i need i will make sure that he is the one i will talk to. I also will like to thank Shannon Mandeville and Garry for everything they have done.
2013 CHEVY MALIBU
- RIVERDALE, GEORGIA
I want to thank give a special thanks to Trae Jones and Scott Walker for helping to change my life with my new car purchase. They were great. I have never in my entire life seen a team of people work so diligently with customers to get a job done in such a way that everyone walked away with exactly what they wanted. I had my doubts when I went in but every doubt I had was quickly put away. Trae promised me that he would get me in a new car and that everything I needed for my situation would be met. Well, he and the team at Rick Hendrick Chevy held true to that promise.--When I went into the dealership, I honestly thought there was nothing that could be done for me or my situation. From the time I walked through the door, it was like being at home- that was the comfort level I felt when I met and talked with Trae and Scott. I was made to feel as though the dealership genuinely cared about me as an individual. I was noÃÂÃÂt just another person coming to buy a car. It was like dealing with family.--My husband left me in 2009 and my divorce finalized in February 2011 after 30 years of marriage. I had been working very hard to rebuild my credit and claim independence back in my life. My ex-husband-s name was on the loan with the car I had and his friends were encouraging him to take me to court to force me to get his name off of the loan. I have two girls in college, going to court and having to pay for an attorney would have really hurt me financially. I also knew I could noÃÂÃÂt afford to pay anymore than I was paying on the existing car. I really liked my Aveo hatchback, I wanted something similar to the design of it but I did noÃÂÃÂt want payments much higher than what I had on the current car.-- I-d been hearing the commercials about Rick Hendrick Chevrolet on the radio every morning on my gospel station. Little did I realize, it was noÃÂÃÂt just another commercial- it was my blessing, Trae Jones and Scott Walker were God'ÃÂÃÂs messengers and Rick Hendrick Chevrolet was the arena was used to deliver that blessing. The Lord put it on my heart to call Rick Hendrick Chevrolet on a Thursday and the next day, I was in my new car. It iÃÂÃÂs not often that we get exactly what we ask for but Trae and Scott were able accomplish that for me. They saw to it that I got a new car, similar to the one I had and with payments I could afford- I was so excited I cried.--Although I was laughing by the time we were done- once the deal was done and I drove off the lot with my new car, I was in such awe and amazement about everything that had transpired and how blessed I was to have come in contact with such a wonderful team of people, I cried some more. I shed so many tears that night- I had to pull over at the Quik Trip because I could not see my way to drive. Thanks to Rick Hendrick Chevrolet, Trae Jones and Scott Walker, my life was changed. I had gained not only a new car but I was able to reclaim one more piece of my independence. I thank God for moving in my life in such a positive and motivating way, I thank the folks at Rick Hendrick Chevrolet for making this possible and special thanks goes to Trae Jones and Scott Walker for helping make this great change in my life possible. They truly were my blessing. I haÃÂÃÂve always owned a Chevy and I can honestly say that I will never purchase another vehicle at another dealership. Rick Hendrick Chevrolet is home for me for any future car purchases. Thank you so so much from Beverly Smith, your customer for life.
2012 Chevy Sonic
- Austell, GA
OMG I don-t know where to begin. My experience at Rick Hendrick Chevrolet was outstanding! Calandra Lewis is the best salesperson ever! The atmosphere was inviting and family friendly. My fiance and I will definitely make our future purchases at RHC!
- City Conyers, Ga
Great Experience. Great Staff. Great Selection. -NICHOLAS D RUTLEDGE
The staff was exceptionally friendly, everyone greeted me with a smile, and I appreciated the great customer service I received from the beginning to the end of the deal. The last time I purchased a vehicle, it wasn't anything like the Rick Hendricks experience and I will certainly continue to do business with your establishment. -Cree
Renee is the best! She was so friendly when I walked up and was willing to help with anything. While I was there she worked her butt off. You should be very proud of her. -NANCY D BENNETT
My wife would let me go before she would her new Camaro! Thanks to your staff for making her so happy! - STEVE D SWISHER
Before I can complete this Purchase and Delivery Satisfaction Survey and honestly mark it 100% Completely Satisfied I would like to commend Sales Consultant Trae Jones on his professionalism and courteous service on July 4, 2012. I was not looking for a new car at all and Mr. Jones had previously contacted me in reference to coming out to the dealership and taking a look at some of the new vehicles that were on the lot. I was very apprehension because I had previously purchased a vehicle from the same location and the experience wasn't pleasant at all. Regardless, Mr. Jones took the time to walk me through the entire lot and answered every question that I had. He told me about the 2012 Chevy Malibu and some of the incentives that the dealership was offering.
I really did not like the design of the 2012 Chevy Malibu, but the inside of the vehicle was impressive. Mr. Jones went over every feature of that vehicle and then let me take a test drive. I still was not quite sold on the vehicle, but he did mention what he could offer me which sounded better than the deal that I had on the car that I was currently driving. To make a long story short he definitely delivered on what he promised and this was the best sales experience that I have ever had. I would like for him to be recognized for his patience, professionalism, knowledge, and honesty that he showed me while I was at the dealership. Because of the service that I received at your dealership I will continue to purchase my vehicles from the Duluth location as long as Mr. Jones is my Sales Consultant. I will also ensure that my friends and family purchase their new vehicles from Mr. Jones. Again, thank you Trae Jones and Rick Hendrick Chevrolet in Duluth for your courteous and professional help towards the purchase of my new 2012 Chevy Malibu.
A Completely Satisfied Customer
The staff at Rick Hendrick were very professional and made me feel right at home. This has been the best car buying experience that I've ever had! I will truly do business with them in the future. - ANGELA R WALKER
“Great Service, will send friends and relatives to this dealership. Avery Peake gave outstanding service assisting me with the purchase of my new 2011Tahoe.” - Edwin Grier
“Mustafa Abdulkariem was an outstanding salesman. He had a very welcoming personality and made me feel extremely comfortable throughout the car buying process. He was very straightforward and honest, and I did not feel as though I was being pressured. This was the best car buying experience that I have honestly ever had. The other employees were also very pleasant and helpful.” - Shayla Barlow
“I was really surprised how they got me in a new 2012 Malibu with great financing rates This is an awesome place to go” - Jeffrey Pelhank
“David Hornsby was great and worked very hard to find the vehicle I wanted” - Shanna Scruggs
“I had a real good experience, and I would definitely recommend friends and family members to by a Chevy.” (George Hickman/Sales Consultant) - Patricia Booker
“Keep up the good customer service. Thank you Jordan Eddy” - Sandra Wynn
“Very Happy with the way things went with the deal. Way better than at Stingray Chevy in Fl.” - Justin Cooper
“I wouldn't buy a Chevy from any other place than Hendricks’s; my sales person (Tonna Branham) was the greatest! Really made us feel like he had our best interest at heart. I tell everyone that going to Hendricks’s is well worth the drive. Thank you” - Timothy Keyser
“I was very happy with my purchase and the way it was handled. Scott Walker was my salesman with assistance from Tonna and they both made my husband and I feel very welcome. I have already referred a friend to them.” - Lisa J Wakeford
“I ENJOYED THE EXPERIENCE OF PURCHASING THIS VEHICLE FROM MICHAEL SCHLEGEL AND RICK HENDRICK CHEVROLET OF DULUTH GA” - Charles E Shafer, Jr
” Shannon was great to work with and will be recommended to others.” - Charles M Schuch
“Shannon and Gary were great! They were very professional, straight forward and knowledgeable. They helped me get out of my lease and into a Silverado which I love. Overall fantastic experience.” - Jamie L. Conine
“This was an awesome car buying experience. From the sales consultant to the finance manager, I was completely satisfied. This dealership really heard my concerns for purchasing a new car and made sure the deal was just what I wanted. I was so excited about the new car that I encouraged my sister to purchase one the very next week.” - Eryca O Fambro
“Jordan was very professional, knowledgeable, courteous and PATIENT! I told my friends and neighbors about Jordan/Rick Hendrick Chevrolet, just-in-case they are looking to buy a new car/Chevrolet... even the kids in the neighbor love my new Camero!!! Oh yes, I love it too!” - Tina N. Battle
“I really appreciate the experience of not haggling and having to go back and forth over price.” - William G Horne, Jr
“Salesman of the year should go to Dominick Figliomeni. He was nothing but patient & understanding of my needs & he got me into the car of my dreams. Thank you Dominick & the entire Rick Hendricks team. You guys rock:)” - Terry Bryant
Jeffrey Scott Walker is an asset to Rick Hendrick Chevy. So much so, that I bought a 2nd vehicle that same day and brought my son back to buy his. - Gwendolyn Kellum
I first spoke with Shannon on the phone Friday night trying to locate the Camaro that I wanted. He was very honest and professional from the beginning. He treated me with respect and he presented himself as someone who would be trustworthy. We had spent the two previous nights at another dealership with phony salesmen who we left because they did not earn our respect or trust. My husband and I were completely satisfied with Shannon and we will recommend him and the Rick Hendrick of Duluth to our friends and family. They went out of their way to make us feel special. - Gary Wilson
The salesman I worked with, I believe his name was Andrew, was absolutely wonderful. I felt as though he was all about taking care of me and my needs and desires in a vehicle. He was phenomenal, to say the least. My experience could not have been better. - Desiree Albright
Thanks Goes Out to Dan, George and Olga for helping me in every way they could. It was appreciated!I Love my New Corvette! - Robert Chitty
I thought my salesman Dan was the best salesman I have had over numerous purchases in my life especially for Corvettes. The service writter Dave is also a super helpfull person. - Fredrick Schroer
“Very good group of folks at this dealership. I feel now more than ever they go above and beyond to make a great car buying experience! This is the 4th car I've purchased from Hendricks in 4 years. Michael, Shon, Garry, Adam, Jeff and Wendy treated me with the utmost professional respect and courtesy I've experienced during any purchase in my life. Great team effort! I will be here for my 5th purchase for sure.” - Kelly Hopkins
“I want you to know that I walked out of the dealership in Hunstville, Alabama because they did not treat me professionally. Rick Hendrick Chevrolet made me feel comfortable with no pressure and everyone I met was very pleasant and professional.” - David Chemielarski
“Great and very easy experience at the dealer. Will definitely go back! George was great and would work with him again as well! VERY happy with my Cruze!” - Natalie Froelich
” Everything went completely smooth... Thank you very much!!” - Lakesha Small
“Very pleasant experience, would definitely recommend to a friend or make another purchase when needed.” - Evelyn Jones
“My sales person Tonna went above and beyond. He provided an excellent car purchasing experience and I am SO pleased!” - Daniel Hines
“I have purchased 5 vehicles from this dealer and had lots of dealings with them and the service dept. for many excellent experiences. I'll be back and send as many new people as I can to them.” - Van Corbitt
“Most professional dealer I have ever experienced.” - LOUIE E THOMPSON
“It was a pleasure to do business with such a professional sales staff.” - DONALD S TYLER
” My purchasing experience at Rich Hendrick Chevrolet went well beyond my expectations. My salesman, Andrew Jowett, was incredible. He was very professional and knowledgeable and made our experience enjoyable. I cannot thank him enough for everything he did for me and my family. I will definitely be recommending Andrew and Rick Hendrick Chevrolet to all my friends and family that are in the market for a new vehicle. Thank you again, Andrew!” - MELISSA L EVERETT
“I was completely satisfied with the sales staff and the vehicle was clean and the operation of the vehicle was explained to me in a very professional way. The sales staff are patient and helpful." - MAXWELL R FOWLER
Good overall experience! Jeff was very knowledgeable about several models I was considering. I felt like he was definitely working for me. I have bought a lot of cars. This was clean and easy.” - DOUGLAS F TURGEON
” Amazing service!” - DIANE K COX
Just want to offer my congratulations to two of your best
employees, Mark Lyda and Garry Carson. These two gentlemen are true professionals who were able to work thru a complex trade of three vehicles and allowed me to become the proud owner of a ZR1. Every conversation and visit to your dealership has far exceeded my expectations. Sales, execution, and service with a smile. Thank you!!
- Danny S.
I just wanted to take a moment to thank you and all of your support team for the outstanding service I received during the purchase of my 1996 Corvette last Monday. From your own comprehensive help and advice to the others like Manish, Steffon, Hector, Brodie, your detailing man and the service and finance departments I can truly say that my expectations were exceeded. Even though I was purchasing an inexpensive vehicle compared to what you had to sell, I felt I was buying a brand new corvette rather than just a used one. - Jeff F.
I am pleased to be writing this note commending Bidcar Rincon, one of your Sales/Leasing Consultants, who we purchased a car from about a month ago Mr. Rincon was very helpful, profession, and courteous to me and my wife. I would recommend him to anyone when purchasing a vehicle. We drove our new car home that night due to his dedication and we are very happy with the car. - Otto & Judy
I want to thank Rodney for putting me into my first car that I worked hard for. Rodney is an uplifting person that will make a customer feel good about their purchase. I can honestly say I will return within a couple of years from now to make another purchase and the first person that will come to mind will be Rodney Scott because he’s a great person and a good salesmen. So thank you Rodney for everything you have done to get me into this amazing car. I’m really blessed and I thank you again… - Greg M.
Prior to bringing my car in, I did not know Brad Vickers but he did everything he could to help us get the car fixed right. He stayed in touch with us over the period that the car was in the shop, even giving us his cell phone number to reach him when he wasn’t on duty. We were preparing for a big road trip and Brad made sure the car was fixed and ready for the road- right when I needed it. I am fortunate to have had Brad as the service advisor for my vehicle and he has changed my opinion regarding get my car serviced at [a] dealership. I feel that with Brad at GP Chevy, I have someone that I can call on and trust to make sure that my car gets the best service possible. When I need to work on Trailblazer, I’m bringing it to GP Chevy and I’m asking for Brad Vickers to by service advisor. Thanks again for the excellent service!- Tamka S.
I want to say thank you for the great service you provided to my Chevy Aveo 2007 today. Even though Hendrick Auto is quite a distance from Alpharetta where we live I [would] rather be at Hendrick.
Thanks you for the time you took in explaining the service levels and also in identifying the various attributes of the maintenance on my Chevy Aveo. - Edgar
Mark, I can’t tell you how much I appreciate the level of service I received from everyone I came in contact with at Hendrick Chevrolet. People truly make the difference and I wanted you to know that everyone I came in contact with in the service department was outstanding. - Greg P.
We appreciate everyone's feedback. Unfortunately due to limited amount of space on our website we will only be able to post some submissions after review.
Thanks & Have A Great Day!