Service Director

GM Certified Service Manager

32 years experience in automotive dealership service.

Achieved GM's Mark of Excellance award 11 times

Awarded Hendrick Elite Department five years running.

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Shop Manager

Ralph has been in the automotive business since 1980 and has been with Rick Hendrick Chevrolet since 1982. The skills and certifications that allow him to deliver quality and genuine service are as follows:

Skills and Certifications:

• GM Certified Advisor
• Platinum Mark Of Excellence

Having been with the company for so long, Ralph enjoys being able to experience the various generations of customers that walk through our doors. Having provided service to long standing customers and now being able to provide service to their children or even grand children reflects the quality of service being given from the team.

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Warranty Administrator

Trent has been in the automotive business since 1965 and has been with Rick Hendrick Chevrolet since 2003. The skills and certifications that allow him to deliver quality and genuine service are as follows:

Skills and Certifications:

• GM Certified Warranty Administrator

Trent enjoys the satisfaction of knowing he is doing all he can to achieve the goals of the company and also fulfilling his responsibilities for collecting warranties.  

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New and Used Car Liaison

Hugh has been in the automotive business since 1990 and has been with Rick Hendrick Chevrolet since 2008. The skills and certifications that allow him to deliver quality and genuine service are as follows:

Skills and Certifications:

• Mark of Excellence

Hugh enjoys making sure that customers needs are met for their newly purchased vehicles.

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Service Cashier

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Service Advisor

David has been in the automotive business since 1989 and has been with Rick Hendrick Chevrolet since 2006. The skills and certifications that allow him to deliver quality and genuine service are as follows:

Skills and Certifications:

• ASE Certified Advisor
• Hendrick Master Service Consultant
• Henrick President's Club 2010-2011

David enjoys the long term relationships that he builds with customers.

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Service Advisor

Wendy has been in the automotive business since 1993 and has been with Rick Hendrick Chevrolet since 2008. The skills and certifications that allow her to deliver quality and genuine service are as follows:

Skills and Certifications:

• GM Certified Advisor
• Platinum Mark of Excellence

Wendy enjoys feeling like she has actually helped customers.

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Service Advisor

Frank has been in the automotive business since 2000 and has been with Rick Hendrick Chevrolet since 2008. The skills and certifications that allow him to deliver quality and genuine service are as follows:

Skills and Certifications:

• GM Certified Advisor

Frank enjoys identifying and meeting the needs of customers and enjoys forming life long relationships with them.

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Service Advisor

Michael has been in the automotive business since 1983 and has been with Rick Hendrick Chevrolet since 2008. The skills and certifications that allow him to deliver quality and genuine service are as follows:

Skills and Certifications:

• GM Certified Advisor
• Platinum Mark of Excellence

Michael's challenge is to turn an upset customer around and make them feel comfortable with the service provided.

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Service Advisor

David has been in the automotive business since 2002 and has been with Rick Hendrick Chevrolet since 2008. The skills and certifications that allow him to deliver quality and genuine service are as follows:

Skills and Certifications:

• GM Certified Advisor
• Platinum Mark of Excellence

David enjoys working with customers and getting the chance to meet new people on a daily basis, working through challenges, and completely satisfying any customer concerns or needs that may come in.

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Service Technician

Andrew has been in the automotive business since 2000 and has been with Rick Hendrick Chevrolet since 2002. The following quote serves as an inspiration to Drew and is one that he does his best to follow both in and outside work: "You make a living by what you get, but a life by what you give."-Winston Churchill

Service Technician

Patrick has been in the automotive business since 1995 and has been with Rick Hendrick Chevrolet since 2009. The skills and certifications that allow him to deliver quality and genuine service are as follows:

Skills and Certifications:

• ASE Master Certified Technician
• GM World Class Technician

Patrick enojys the satisfaction of knowing that he has helped make a customers vehicle safer after he has done all he can to repair it.

New Car Technician

Richard started his career in the automotive business at Rick Hendrick Chevrolet in 2008. He enjoys making sure that all new cars are safe and ready to deliver to customers.

Service Technician

Bart has been in the automotive business since 1976 and has been with Rick Hendrick Chevrolet since 2008. The skills and certifications that allow him to deliver quality and genuine service are as follows:

Skills and Certifications:

• ASE Master Certified Technician
• Hendrick Master Certified Technician
• One of the first 3 to make make GM World Class Technician

Service Technician

Scott has been in the automotive business since 1998 and has been with Rick Hendrick Chevrolet since 2005. The skills and certifications that allow him to deliver quality and genuine service are as follows:

Skills and Certifications:

• ASE Master Certified Technician
• GM Master Certified Technician
• Hendrick Master Certified Technician

Scott enjoys servicing all GM vehicles.

Service Technician

Bill has been in the automotive business since 1988 and has been with Rick Hendrick Chevrolet since 2005. The skills and certifications that allow him to deliver quality and genuine service are as follows:

Skills and Certifications:

• ASE Master Certified Technician
• GM World Class Technician

Bill's focus is for customers to feel welcome to visit a shop with pride shown through workmanship.

Used Car Technician

Luis has been in the automotive business since 2003 and has been with Rick Hendrick Chevrolet since 2005. The skills and certifications that allow him to deliver quality and genuine service are as follows:

Skills and Certifications:

• ASE Certified Technician
• ASE Certified Advisor
• State Inspector

Luis enjoys making sure that customers are satisfied with the purchase of their used vehicle.

Service Technician

Greg has been in the automotive business since 1990 and has been with Rick Hendrick Chevrolet since 2008. The skills and certifications that allow him to deliver quality and genuine service are as follows:

Skills and Certifications:

• ASE Master Certified Technician
• GM World Class Technician

Greg enjoys the challenge of servicing more complex vehicles. 

Service Technician

Joe has been in the automotive business since 1984 and has been with Rick Hendrick Chevrolet since 1998. The skills and certifications that allow him to deliver quality and genuine service are as follows:

Skills and cerfications:

• ASE Master Certified Technician

Joe feels that we should treat every customer as we would want to be treated, be honest and fair, and a loyal employee for the company.

Service Technician

Glen has been in the automotive business since 1988 and has been with Rick Hendrick Chevrolet since 2004. The skills and certifications that allow him to deliver quality and genuine service are as follows:

Skills and Certfications:

• ASE Master Certified Technician

Glen enjoys the challenge of fixing customers cars.

Service Technician

Ben has been in the automotive business since 2005 and with Rick Hendrick Chevrolet since 2006. The skills and certifications that allow him to deliver quality and genuine serivce are as follows:

Skills and Certifications:

• ASE Master Certified Technician

Ben enjoys repairing a customers vehicle on the first visit in a timely manner.

Service Technician

Dave has been in the automotive business since 1978 and with Rick Hendrick Chevrolet since 1984. The skills and cerftications that allow him to deliver quality and genuine service are as follows:

Skills and Certifications:

• ASE Master Certified Technician
• GM Master Certified Technician

Dave enjoys seeing satisfied customers as a result of a good service team.                                                      

Service Technician

Service Technician

Jason has been in the automotive business since 1998 and has been with Rick Hendrick Chevrolet since 2010. The skills and certifications that allow him to deliver quality and genuine service are as follows:

Skills and Certifications:

• GM World Class Technician
• ASE Master Certified Technician

Photographer

Chris started his career in the automotive business at Rick Hendrick Chevrolet in 2010. He enjoys making sure that our pictures are perfect so that customers can choose the best vehicle for them before they arrive at the dealership.

Photographer

Walter has been in the automotive business since 2008 and has been with Rick Hendrick Chevrolet since 2010. He enjoys giving customers the opportunity to research their vehicles before coming into the showroom. 

Window Tint

Trace started his career in the automotive business at Rick Hendrick Chevrolet in 2010. He enjoys accessorizing cars to upgrade the appearance of the vehicle.

Quick Lube Manager

Mark has been in the automotive business since 1988 and has been with Rick Hendrick Chevrolet since 2003. The skills and certifications that allow him to deliver quality and genuine service are as follows:

Skills and Certifications:

• GM Certified Technician
• State Inspector

Mark enjoys the challenge of fixing cars.

Quick Lube Assistant Manager

Trey has been in the automotive business since 1998 and has been with Rick Hendrick Chevrolet since 2003. The skills and certifications that allow him to deliver quality and genuine service are as follows:

Skills and Certifications:

• ASE Certified Technician
• GM Certified Technician
• State Inspector

Trey enjoys building a personal relationship with all of our customers.

QuickLube Technician

Porter

Porter

Courtesy Van Driver

Courtesy Van Driver

Detail

Detail